Q: Will my insurance cover the cost of therapy sessions?
A: Yes, however, you may choose to not utilize your mental health benefits. By paying “out of pocket” you and I have more flexibility regarding your treatment. Some insurance plans require extensive private information to determine “medical necessity for on-going treatment” and other companies will not cover couples/marital therapy without a diagnosis being assigned to the “primary patient”.
Q: Do I have to use my insurance benefits even if they cover the services?
A: No. By paying “out of pocket”, you and I have more flexibility regarding your treatment. Some insurance plans require extensive private information to determine “medical necessity for on-going treatment” and other companies will not cover couples/marital therapy without a diagnosis being assigned to the “primary patient”.
Q: What is EAP?
A: Employee Assistance Programs offer a variety of services to employees and family members experiencing personal difficulties. As an affiliate for a number of companies in the Saint Louis region I provide assessment and brief, solution-focused interventions to address a variety of issues. The number of sessions available to the employee is predetermined by the employer and often at no cost to the employee.
Q: What happens if I do not keep a scheduled appointment?
A: 24-hour notice is requested if you are unable to keep a scheduled appointment. You may contact me by phone, text message, e-mail or through Patient Ally, an on-line scheduling resource you will have access to as a patient of mine. When less than 24-hour notice is given you will be responsible for the missed appointment fee as these fees are not covered by insurance companies. The charge for a “late cancel” or “no show” is $65.00. I understand there may be times when circumstances beyond your control occur that may prevent you from coming in, such as illness, lack of transportation or a scheduling conflict. It is your responsibility to notify me as soon as possible so we may dicuss rescheduling your appointment.